Dear all,
I am trying to configure the warranty check for equipments.
I do not want the warranty to check based on counters, but based on the 'end date'
I configured warranty category 2 ( warrantee (vedor/manufacturer) )
I got so far that I do have the warranty fields available in the equipment master tab and i can select a master warranty there that I did define earlier with transaction BGM1 with warranty category 2
The problems I have still are the following two.
Does anyone know how to solve these?
1) when i want to enter and save with a date entered in the field 'warranty end' I get an errormessage BG085 saying 'enter a start date for the warranty'. I want to use end date however and check against that. Where do I define/configure this ?
It also complains (with an information message) that "no counters could be read for master warranty .." , but I do not want to use the counter functuninality to check the warranty, I want to check it using the enddate... again, where can I define/change this setting ??
2) the 'check status' in the equipment keeps unsuccesful ( also if i save the warranty with a date entered in start date field only) , when i put the cursor on that status check it says "event undetermined(today's dat" ????
Many thanks in advance for your help !
Kind Regards,
Arjan